This user-friendly interface displays essential metrics at a glance, including total calls, answered calls, missed calls, and average call duration. By providing a snapshot of Philippines Phone Number List your call performance, the Dashboard enables quick assessments and informed decision-making. Why It Matters Having immediate access to these metrics allows you to: Monitor call volume trends and adjust marketing campaigns accordingly. Identify peak call times to optimise staffing and improve customer service. Quickly spot any issues, such as a high number of missed calls, and take corrective action. Calls Report The Calls Report offers a detailed analysis of each call, including caller ID, call duration, call outcome, and the marketing source that drove the call.
This granular data helps you understand not just the quantity but the quality of your calls. Why It Matters Identify High-Value Leads: Pinpoint which marketing sources are generating the most valuable leads. Improve ROI: Allocate marketing budgets more effectively by focusing on channels that yield the best results. Enhance Customer Experience: Gain insights into caller behaviour and improve your engagement strategies. Insights Report The Insights Report aggregates data across all your calls to identify patterns and trends. It includes key metrics like call duration distribution, caller location, and call outcomes. This report is invaluable for strategic planning and performance optimisation.